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Store Policy 

Customer Care

Customer Care Policy

At GR8ER WORLD our customers are more than shoppers — you’re survivors, fighters, supporters, and heroes. We are committed to delivering not only quality products, but also a compassionate and reliable experience that reflects the strength and courage you embody.

1. Our Promise to You

We promise to treat every customer with kindness, respect, and understanding. Whether you’re reaching out with a question, concern, or a story you want to share — we’re here to listen and help.

2. Quality Assurance

Each product is made to order and carefully crafted to ensure high-quality materials and print. If your item arrives damaged or defective, please contact us within 14 days of receiving your order, and we will gladly provide a replacement or refund.

3. Shipping & Delivery

  • Orders are typically processed within 2-7 business days.

  • Standard shipping times average 2-5 business days.

  • You will receive a tracking number once your order has shipped.

Note: Since our products are made on demand, slight delays may occur during high-volume periods.

4. Returns & Exchanges

Because each item is custom printed, we cannot accept returns or exchanges for size or style preferences. However, if there is an issue with your order (e.g., wrong item, print error), please reach out — we’ll make it right.

5. Contact Us

Need help? Have feedback? Want to share your story?
We’d love to hear from you. Contact our customer care team at:
📧 support@gr8erworld.com

Privacy & Safety

Privacy and Security Policy

Effective Date: April 19, 2025

At GR8ER WORLD, your privacy and security are top priorities. We are deeply committed to protecting the personal information you share with us and ensuring your shopping experience is safe, secure, and respectful of your trust.

1. Information We Collect

When you visit our website or make a purchase, we may collect the following information:

  • Personal Information: Name, email address, shipping address, billing address, and phone number.

  • Payment Information: Collected securely through trusted third-party payment processors (e.g., Stripe, PayPal). We do not store your credit or debit card information.

  • Order Details: Products purchased, purchase history, and preferences.

  • Website Usage: We may collect non-personal information such as browser type, IP address, device type, and browsing behavior through cookies and analytics tools.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Communicate order updates and support

  • Improve our website, products, and services

  • Send occasional promotions or newsletters (only if you opt in)

  • Prevent fraudulent transactions and ensure secure shopping

  • If submitted, Testimonials (Your Story) may be shown on the website and/or used in Social Media

3. How We Protect Your Information

We use industry-standard security measures to protect your data, including:

  • Secure Socket Layer (SSL) encryption for all data transmissions

  • Secure payment gateways (e.g., Stripe, PayPal)

  • Limited access to your personal data, restricted to authorized team members only

Despite our efforts, no method of online transmission or storage is 100% secure, but we are committed to doing everything we can to keep your data protected.

4. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We only share your information with:

  • Trusted service providers who assist in order fulfillment, payment processing, and website functionality

  • Legal authorities if required by law or to protect our rights and customers’ safety

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enable essential website functions

  • Analyze site traffic and user behavior

  • Personalize your experience

You can choose to disable cookies in your browser settings, though this may affect site functionality.

6. Your Choices and Rights

You have the right to:

  • Access and review your personal information

  • Correct or update your information

  • Request deletion of your personal data (subject to order record-keeping laws)

  • Opt out of marketing communications at any time

To make any of these requests, contact us at privacy@iamgreaterthancancer.com.

7. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect or store personal information from children.

8. Changes to This Policy

We may update this Privacy and Security Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions or concerns about your privacy, please reach out to:
📧 support@gr8erworld.com

Payment Methods

Payment Methods

- Credit / Debit Cards 
- PAYPAL

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